Save the Date for Europe’s leading CC-event

October 16th, 2015

From February 22nd – 25th 2016 the 18th CCW will take place in Berlin.

Since many years CCW proof its position as the leading event for the European contact center industry.
Nevertheless CCW reinvents itself with a totally new congress and fair layout – be amazed meeting more than 250 exhibitors from 19 countries and over 7,500 visitors from all over Europe.

Find out about the latest news and developments for great customer service.

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International Contact Center Week

August 16th, 2015

Celebrate. Appreciate. Elevate.

ECCCO is supporting the only week long celebration dedicated exclusively to the Contact Center Industry.

International Contact Center Week:  September 10th – 17th 2015

Contact Centers are about People and every year thousands of centers around the World celebrate the industry. Every contact center should make the effort to participate and there is no costs / fees payable to us to participate – it’s all in your control and you choose to do what you want! That said, we do have some great ideas to share in an easy to use plan that you can follow or just use for ideas. Motivate your team and join in!

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