CreaLog becomes ECCCO sponsor
We warmly welcome CreaLog as new sponsor.
CreaLog is a leading provider of interactive multimedia solutions, next-generation contact center and interactive voice response systems in 30 countries in Europe, Africa and Asia.
They offer the fully web-administrable CreaLog Media Platform 6 as the next-generation platform for voice and video applications, as well as the CreaLog Application Server Framework.
More under: www.crealog.com/en
Romania joins ECCCO
Shortly after its founding the Romania Call Center Association joins ECCCO.
We warmly welcome Marcela Stoica (president), Madalina Vilau (founder) and her members in our association. We look forward to a constructive exchange of knowledge.
More soon on: www.arcc.ro
Annual General Meeting 2012 + Awards
The next Annual Geeral Meeting will take place on September 25th in Madrid.
On the same day the ECCCO awards will be hosted by the Spanish association AECCC.
We will keep you updated.
European Benchmark Study
ECCCO awarded 2012 prizes
Milan, January, 19th
Hosted by ECCCO’s Italian member CMMC (Customer Management Multimedia Competence, www.club-cmmc.it) the ECCCO Awards dinner took place in Milan’s stylish nhow hotel. As acknowledgement for outstanding customer service the ECCCO Awards were handed over by CMMC founder Mario Massone and ECCCO president Vincent Vanden Bossche to the winners of France, Turkey, Germany, Russia, Italy and Spain.
