» 20th CCC Convention

20th CCC Convention

May 16th, 2017 | Manfred Stockmann | Dates and Events, News

CCC Convention 2017

CCC is pleased to celebrate a very special anniversary with you in 2017. The CCC Convention takes place for the 20th time – it is the Top Event for experts in the customer care industry and business decision-makers.

On Thursday, June 22, 2017, CCC will present international speakers at Tagungswerk Berlin, as well as providing an environment for networking and exchange on exciting service topics and business trends.

At the jubilee event, you will discover more about innovative measures that make unique customer service possible under the topic “Unique Services: How selected measures lead to great customer service”.

Join us and celebrate with us 20 successful years of CCC Conventions!

Speakers 2017:

Moderation and opening speech: Dr. Nils Hafner,
Professor of Customer Relationship Management at the Lucerne University of Applied Sciences, Switzerland.

Olav. V. Strawe, 4Com Innovation Center Berlin, Germany

Anne-Marie Sayous, Sephora France

Siegfried Schallenmüller, GM CX, Dimension Data Europe, Germany

Cordula Winter-Schweizer, Head CX, Zürich Insurance Switzerland

During the breaks you will have the opportunity to interact with our speakers and around 150 international guests in a pleasant atmosphere.

Following the presentations, a person will be awarded the CCC Special Award for their achievements and commitment to the Customer Care and BPO Industry.

You will find further information on the CCC Convention


CCC would be very pleased to welcome you to both – the jubilee 20th CCC Convention and our CCC Anniversary which will be held in the evening of the 22nd of June.

Your CCC Team,


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