ECCCO Awards

Six months after founding the European umbrella association for customer contact centre, ECCCO’s first international event take place: The ECCCO Awards 2003. Hosted at SeCA in Paris national award winners from 5 of the founding member countries were honoured by the ECCCO president.

The idea behind organising an own ECCCO Award was to make good customer experience examples known to a wider public by giving national award winners and nominees an international platform for presentation, benchmarking and best practice exchange.

Nominations for the ECCCO Awards can be addressed to the ECCCO board by the national member associations. Primarily awarded will be outstanding customer orientation or exceeding managerial performance in change management processes to improve customer experience.

From 2003 to 2007 hosted at SeCA, Paris
In 2007 hosted at Contact Centre Global Forum, Cannes
From 2008 until now hosted at CCMA UK Dinner awards, Manchester

Impressions (klick on picture to enlarge)

ECCCO Award statue 2003 – 2006