Contactcentres.be - Belgium
Contactcenters.be
Vincent Vanden Bossche, Managing Director
Diamant Building, Boulevard Reyerslaan 80 - 1030 Brussels
Phone: + 32 475 67 10 20

AFRC - France
Association Française des Centres de Relation Client
Eric Dadian, President
3-5 cité Ferembach, F-75017 Paris
Phone: +33 03 22 82 02 02

Call Center Forum Deutschland e.V. - Germany
Call Center Forum Deutschland
Manfred Stockmann, President
Kelzstrasse 21, D-07318 Saalfeld
Phone: +49 (0) 1 805 266 422

CCMA - Ireland
Call Center Managers Association
Maurice Whelan, Chairman
c/o FionaO Neill - Vhi Healthcare - IDA Business Park, Dublin Rd - Kilkenny
Phone: (+353) 56 775 3006

Customer Management Multimedia Call Center - Italy
Customer Management Multimedia Call Center - Italy
Mario Massone, President
Via San Vittore 6, I-20 123 Milano
Phone: 02 72 02 11 95

CCMA - Poland
Call Center Managers Association
Marian Kostecki, President
Twarda 2/4, 00-150 Warsaw, Poland
Phone: +48 (22) 832.0.832

APCC - Portugal
Associaçao Portuguesa de Contact Centers
Miguel Reynolds Brandao, General Secretary
Rua da Bela Vista, 114, R/c, 2750-304 CASCAIS
Phone: +351 214 416 965

Call Center Managers Association - Spain
Asociación Española de Expertos en Centros de Contacto
Fernando Torres, President
c/Ona 186, E-28053 Madrid
Phone: 91 5816365

CallNet.ch - Switzerland
CallNet.ch Swiss Contact Center Association
Patrick Etter, President
Stephan Buess, President
Postfach 1212, CH-2501 Biel
Phone: +41 (0) 1-298 92 00

Call Center Manager Association - UK
Call Centre Managers Association UK
Ann Marie Stagg, President
RH10 1LE Crawley, UK
Phone: +44 12 93 53 84 00